Skip to Content

Welcome to the latest version of UIE’s All You Can Learn Library. We’ve made changes based on a bunch of great feedback over the years. Bang around a bit, try to break it, learn a little UX, and then tell us what you think.

Got It
Enjoying the beta? Have thoughts or questions? Tell us what you think.

Watch, listen & learn from the world’s best UX experts.

Topic: Interaction Design

Headshot of Ben Sauer
Ben Sauer

Designing Dialogue: an Intro to VUI Design

Headshot of Ben Sauer
Ben Sauer

A new frontier is opening up in UX design: voice! Products like Amazon's Echo and Google Home offer designers a new place to play, and new skills to learn. If GUI design is 80% design and 20% testing, VUI is 20% design and 80% testing. In this 90-minute seminar, learn about the design process, get busy crafting dialogue, and learn some fundamental principles. You'll see just how different the design methods are, and what the 'Wizard of Oz' testing method is. Come find your inner bot!


This is a tried and tested, fun, practical seminar. You'll learn:

• Fundamental concepts of VUI (it's all about error-handling!)
• How VUI design differs from GUI design
• How to create sample dialogue and test your ideas
• Process overview

Headshot of Chris Govias
Chris Govias

Service Design for the Public Sector: A Case Study

Headshot of Chris Govias
Chris Govias

What You’ll Learn

  • Hear a real world application of service design principles that improved a public service
  • Learn how process and user-centered practices focused a team to find the right solution across a web of connected dependencies
  • Find out how a big legacy system challenge was solved by a low-tech solution
  • Explore creative ways to apply service design practices to big problems within a system
Headshot of Jim Kalbach
Jim Kalbach

Building Consensus by Mapping Experiences

Headshot of Jim Kalbach
Jim Kalbach

What You’ll Learn

  • Get practical advice on how mapping experiences can lead to strategic conversations in your organization
  • Learn specific techniques that you can use to facilitate design conversations with business leaders
  • Gain advice on how to leverage your design skills to influence business strategy and change organizations
Headshot of Hagan Rivers
Hagan Rivers

Elephant in a Teapot: Enterprise Apps on Small Screens

Headshot of Hagan Rivers
Hagan Rivers

What You’ll Learn

  • Understand the value of a library of design patterns that will help you take large components like tables, searching, filtering, and forms to smaller spaces
  • Get patterns in your design process that can help you develop and refine your ideas
  • Learn how to apply an understanding of user tasks and behaviors to your application designs
  • Discover where small screens surface what is most important, while larger ones define a workspace
Headshot of Jeff Gothelf
Jeff Gothelf

Scaling Lean: Project, Program, Portfolio

Headshot of Jeff Gothelf
Jeff Gothelf

What You’ll Learn

  • Understand objectives and key results (OKRs) that keep the customer at the center of the conversation, at all levels of your organization
  • Get four principles to stay customer-centric and evidence-based as teams and companies grow
  • Learn how to lead growing teams who are interested in working in a Lean/Agile way
  • Discover why there is no silver bullet to scaling Lean/Agile practices
Headshot of Chris Noessel
Chris Noessel

Designing Agentive Technology: AI That Works for People

Headshot of Chris Noessel
Chris Noessel

Advances in narrow artificial intelligence make possible agentive systems, which do things directly for their users in custom ways users want them done. (A simple example is an automatic pet feeder.) These technologies deliver on the promise of user-centered design more than ever before, but present fresh challenges in understanding their unique promises (say, time savings), pitfalls (say, risk of losing skills), and requirements (say, describing complex goals explicitly). Join Chris Noessel as he discusses this emerging practice, detailed in his forthcoming book Designing Agentive Technology: AI That Works for People, sharing lots of examples that bring it to life.

Headshot of Liza  Kindred
Liza Kindred

Wearable tech: It's not what you wear, it's how you wear it

Headshot of Liza  Kindred
Liza Kindred

After a few years of frantic deployment of wearables, the hype has cooled and the reality is: most of those devices didn't tap the very real potential of wearable tech. Why do so many wearables suck, and how can we do better? Author and strategist Liza Kindred’s 20-year career in fashion and technology has explored both the challenges and benefits of (literally) weaving tech into our lives. She’ll offer a host of practical examples that illustrate an eye-opening framework of values to guide us in how we make and use new technology, with wearables as the lens.

Headshot of Mike  Kuniavsky
Mike Kuniavsky

The UX of Predictive Behavior for the Internet of Things

Headshot of Mike  Kuniavsky
Mike Kuniavsky

This talk will lay out the challenges and point to some potential approaches for the user experience design of dynamic, adaptive, predictive devices (such as the Nest Thermostat, the Amazon Echo, the Edyn water monitor, etc.) that use machine learning to create predictive models of people and sensors. The Internet of Things promises that by analyzing data from many IoT devices our experience of the world becomes better and more efficient. The environment predicts our behavior, anticipates problems, and intercepts them before they occur. The notion is seductive: an espresso machine that starts a fresh latte as you’re thinking it’s a good time for coffee; office lights that dim when it’s sunny and power is cheap. However, we don’t have good examples for designing user experiences of predictive analytics. Attendees will see examples of several different systems and leave with a list of UX challenges to creating behavioral systems, along with potential approaches to addressing those challenges.

Headshot of Giles Colborne
Giles Colborne

Designing Conversations

Headshot of Giles Colborne
Giles Colborne

Is it true that the next generation of user interfaces are conversational interfaces? This presentation looks beyond the hype to examine why conversational interfaces offer new opportunities for swifter more satisfying interaction. It also shines a light on some of the pitfalls into which conversational interfaces can easily fall. It unpacks the psychology of human conversation and shows how you can turn this into design principles for more satisfying user experiences–whether you’re building a conversational user interface or a standard touch UI.

Headshot of Carla  Diana
Carla Diana

Using Light, Sound and Motion in Your Design Palette

Headshot of Carla  Diana
Carla Diana

We are entering a time when automated, robotic products are becoming a day-to-day reality. The combination of affordable sensors, advances in robotics, and home network availability has enabled a new type of sophisticated smart object to enter our world in almost every aspect of daily life such as cooking, cleaning, entertainment, transportation, security and hygiene, to name a few. In this talk, product designer Carla Diana will provide a lively overview of the landscape of smart objects that exist today along with an exploration of the potential for new objects to be designed for the near future. She will discuss how holistic design methods using light, sound and motion can be used to build engaging product experiences that fully embrace the rich relationships among people, objects, and information. This talk will highlight ways to envision product experiences, followed by a discussion of design methodologies that can be used to explore and quickly iterate through ideas that arrive at human-centered concepts built around a specific product behaviors.

Headshot of Cennydd Bowles
Cennydd Bowles

Ethics for the AI Age

Headshot of Cennydd Bowles
Cennydd Bowles

Over the next two decades, connected products will demand an unprecedented amount of user trust. Technologists and designers will ask the public for yet more of their attention, more of their data, more of their lives. AIs will know users’ deepest secrets. Co-operating devices will automate security and safety. Autonomous vehicles will even make life-or-death decisions for passengers. But ours is an industry still unwilling to grapple with the ethical, social, and political angles of this future. We mistakenly believe that technology is neutral; that mere objects cannot have moral relevance. And so we make embarrassing blunders—racist chatbots, manipulative research, privacy violations—that undermine trust and harm those we should help. This is a dangerous trajectory. We urgently need a deeper ethical dialogue about emerging technology, and interaction design’s role within it.

Headshot of Richard Banfield
Richard Banfield

Your Product Idea Is Great. But Who Cares?

Headshot of Richard Banfield
Richard Banfield

What You’ll Learn

  • How to identify your customers—and their needs
  • Ways to define the experience that will get those customers to buy—or use—your product
  • How context is critical in building the most relevant UX
  • Biological principles that assist in the design of products for the human state, not the tech state
Headshot of Amy Jo Kim
Amy Jo Kim

Turbocharge Your Product Design With Game Thinking

Headshot of Amy Jo Kim
Amy Jo Kim

What You’ll Learn

  • How to identify the right people to test early versions of your product
  • Ways to transform customer research insights into design-ready Job Stories
  • How to use 4-stage Customer Narratives to design experiences that evolve over time
  • Core Loops that build skills and promote learning for long term user engagement
Headshot of Hagan Rivers
Hagan Rivers

Crushing Enterprise App Navigation Issues

Headshot of Hagan Rivers
Hagan Rivers

What You’ll Learn

  • How to start redesigning your navigation
  • Why it’s a mistake to design navigation before you tackle the individual screens
  • How enterprise navigation differs from other apps and websites—and why that matters
  • Which widgets and controls solve the problems of enterprise app navigation best—and why
Headshot of Marc Rettig
Marc Rettig

Change the Story—and the Conversation

Headshot of Marc Rettig
Marc Rettig

What You’ll Learn

  • Why the right kind of conversations are the key to culture change
  • How to use “dialog interviews” to gain understanding and build relationships
  • How to gather teams with real legitimacy and affect your organization’s driving stories
  • How to reach consensus on what to make, what’s good, and where you’re going
Headshot of Chris Risdon
Chris Risdon

Shaping Behavior, by Design

Headshot of Chris Risdon
Chris Risdon

What You’ll Learn

  • How to reframe the way you think about products and services in people’s lives
  • Which interaction design principles support other “new age” products and services
  • How to make the connection between behavior and design
  • How to incorporate prototyping and “making” throughout the entire design process
Headshot of Jenn Lukas
Jenn Lukas

Let’s Talk About Responsive Images and Performance

Headshot of Jenn Lukas
Jenn Lukas

What You’ll Learn

  • The role of performance and image size, and strategies to deal with them
  • How to approach art direction across screen sizes from content, design, and technological angles
  • Image formats—like SVG and WebM—to get the best performing image for each scenario
  • How to deliver assets and code samples for implementation on the web
Headshot of Theresa Neil
Theresa Neil

Rethinking Mobile Tutorials

Headshot of Theresa Neil
Theresa Neil

What You’ll Learn

  • How to use five simple principles to build effective tutorials
  • Why sexy designs and feature-driven bells and whistles leave your users feeling unsatisfied and underserved
  • Why it’s futile to tack on a tutorial after the fact, and how to use terminology and statistics to sell stakeholders on effective designs right from the start
  • How to use “first time through” experiences to drive the overall voice and style of your app
Headshot of Stephen Anderson
Stephen Anderson

The Architecture of Understanding

Headshot of Stephen Anderson
Stephen Anderson

What You’ll Learn

  • Context and Coordination—How do we design for experiences that span people, artifacts, and environments?
  • Connected Devices—Disruptive experiences will get devices and sensors to talk seamlessly to each other. What’s needed to design for these devices?
  • Interaction Techniques—What are interaction patterns universally present in GUIs, touchscreens, wearables, and whatever the future throws at us? And how do these interactions lead to understanding?
Headshot of Luke Wroblewski
Luke Wroblewski

Screen Time: Multi-Device Design

Headshot of Luke Wroblewski
Luke Wroblewski

What You’ll Learn

  • Why understanding screens—their sizes, input types, and modes of use—is necessary before designing for them
  • Why awareness of big picture trends—like high resolution and widescreen—is important to content quality and layout
  • How to manage thorny issues like “the fold” using vertical media queries
  • How to account for multiple input types like mouse cursor, keyboard, and touch
  • How to take into account different user postures, viewing distances, and environments in your designs
Headshot of Luke Wroblewski
Luke Wroblewski

Organizing Mobile Web Experiences

Headshot of Luke Wroblewski
Luke Wroblewski

What You’ll Learn

  • How to organize your content and services for mobile users
  • Why you should design for content first, navigation second
  • Effective ways to layout navigation menus on mobile screens
  • How to choose between multi-device design solutions like responsive design & device experiences
Headshot of Rachel Hinman
Rachel Hinman

The Mobile Frontier

Headshot of Rachel Hinman
Rachel Hinman

What You’ll Learn

  • How to think about and create experiences that span and scale across multiple devices
  • Where natural UIs go beyond what we can do with traditional graphical UIs
  • Ways to traverse the chasm between gestures and mouse-based interactions
  • Moving from efficiency and tasks towards providing a sense of comfort and connection
Headshot of Bill DeRouchey
Bill DeRouchey

Designing Humanity into your products

Headshot of Bill DeRouchey
Bill DeRouchey

What You’ll Learn

  • Avoid the formal tone, creating an imbalance of power in the company-to-customer relationship
  • Take a step forward, creating slack in your relationship with customers, and learn why that’s key in having a solid brand
  • Show customers there are real people looking out for them, making the products they use
  • Be the most human when your customers are the most challenged and need the most help
Headshot of Robert Hoekman Jr.
Robert Hoekman Jr.

Web Anatomy: Effective Interaction Design with Frameworks

Headshot of Robert Hoekman Jr.
Robert Hoekman Jr.

What You’ll Learn

  • Identify, take apart, and use framework patterns, to easily create a usable design
  • Spot common frameworks, and make sure you have the necessary elements
  • Augment frameworks, to collect new and innovative approaches to complex design challenges
  • Quickly isolate areas where innovation will pay off to jump start your design process
Headshot of Hagan Rivers
Hagan Rivers

Designing Better Navigation for Web Applications

Headshot of Hagan Rivers
Hagan Rivers

What You’ll Learn

  • Step back and see global navigation as a separate application with its own needs and constraints
  • Identify common mistakes in tab, menu, and tree-based navigation systems that you can avoid
  • Design liberating and powerful applications without designing global navigation first, leading to a better application design and a better global navigation design
  • Use Hub Diagrams to create an overview of your navigation system that works the way your users think
Headshot of Jared Spool
Jared Spool

Galleries: The Hardest Working Pages on Your Site

Headshot of Jared Spool
Jared Spool

What You’ll Learn

  • Utilize the Scent of Information to ensure the user’s trigger words are present
  • Understand how galleries help users make confident choices
  • Identify the key elements that search result pages borrow from the average gallery (and what makes them different)
  • Use strategies for ordering links for easy findability. (Hint: Alphabetical order isn’t one of them!)
  • Know when images help and when they get in the way
  • Understand how dynamic Ajax elements can help or hinder a user finding what to click on
  • Take advantage of when users are scanning and when they are reading
Headshot of Carolyn Snyder
Carolyn Snyder

Paper Prototyping: Streamlining the User-Centered Design Process

Headshot of Carolyn Snyder
Carolyn Snyder

What You’ll Learn

  • The importance of early feedback in the design process
  • How to create a paper prototype and who should be involved in the creation process
  • When it is most beneficial for your design team to use paper prototyping and what kinds of interfaces can be prototyped
  • When images help and when they get in the way
  • How paper prototyping is related to usability testing and what paper prototyping will and will not find when conducting a usability test
  • How to facilitate a paper prototype usability test, from room set-up to reporting test results